Business owners report their own website as the channel that generates the most amounts of bookings (35 percent) for them, followed by online travel agencies (18 percent). The data paints a slightly less positive story for store front travel agencies, with 9 percent of travellers booking their last accommodation through an offline travel agent.
Looking strictly at the results for Asian accommodations, 28 percent report their own website as the channel that generates the majority of their bookings, followed by online travel agencies (24 percent) and their own mobile app (13 percent).